Refund Policy

  1. In case of receiving a damaged parcel, you can take a photo of it and email us at If our team finds that you have a valid reason to return the parcel, we will arrange for a return pick up at an agreed time after the team's approval.
  2. Once you get approval from our team, we will refund your original credit or debit card used for payment.This process may take 1 week or more.
  3. For any other questions or clarifications, please write to us at